Policies

Cancellations

1

GPT permits cancellations up to 24 hours before a scheduled tutoring session. Cancellations made after the 24 hour window will still be counted as a full session. The session time will then be deducted from the client’s total hours.

Emergencies may be waved on a case-by-case basis.


In-Home Tutoring

2

At least one adult guardian, aged 18+ MUST be present for any in-home tutoring sessions.


Payments

3

Payments for sessions must be made by Sunday 11:59PM, BEFORE the beginning of the tutoring week.

GPT currently accepts payments directly on our website using Squarespace payment services. We also accept fee-free payments through Zelle & Venmo.


Emergency

4

In the unlikely event of an emergency that prevents our tutors from carrying out their duty, GPT clients will NOT lose any pre-purchased session time. Any lost time/money will be reimbursed to the client.


Referrals

5

Clients receive one month of discounted tutoring hours for every new student they refer to GPT who end up signing up.